The people were friendly but it did not seem very clean. As a matter of fact the place seemed pretty cluttered and it's hard to keep sterile in a cluttered environement. I went with a friend to get her hood pierced. This is a trouser piercing so it should be done with great caution due to the fact that it is a very fragile area. The piercing artist was supposed to just do her hood but upon further inspection we found that he had not only pierced her hood but also her labia inferior. It was unskillful and if it had gone wrong could have desensitized her for life. I would be very leery about ever using this place ever again. And we also found out after leaving the paror that there were no licensed artists (as of a few months ago... things may have changed) So if you use this business I would ask to see licenses.