(210) 255-3237
7814 Mainland Dr,
We are located on Mainland Drive off Bandera Road in... read more
0 recommendations
This was our first experience with Service First and their technician Jaime definitely made it a positive one. We called late on Sunday evening, he arrived within the hour and he was very professional. Jamie was able to locate and resolve the problem quickly. I would recommend him by name to my family and friends.
Jaime was very prompt in coming out to our house. He was VERY professional, knowledgable, kind, and understanding of our circumstances. He finished in a timely manner and explained what he was doing every step of the way. We would definitely recommend Jaime to anyone needing air conditioning services!
OMAR SAVED THE DAY. OMAR ARRIVED AN HOUR LATER AFTER MAKING A CALL AT ONE IN THE MORNING. HE WAS NICE AND HELPFUL. THANKS YOU FOR A JOB WELL DONE.
tried to call last night and this morning... NO ANSWER! Don't make claims that you cannot fulfill! Not a 24/7 operation.
I apologize for your frustration.My name is Jack,I am the service manager.I assure you that our policy is to answer the phone 24 hours.If primary phone is not answered a recording will give you an alternate phone number which is also answered 24/7. Again I apologize for any inconvenience, feel free to call me anytime at 210-521-1463 if I can help you with any future issues.
Their tech, Jaime, came out after 9 last night and was fantastic. He determined quickly what the problem was and had the part on his truck to get us up and running. The same part had failed on four other calls he had yesterday. He was efficient and knowledgeable and is a deserving representative of Service First. He exemplified the company name for me perfectly.
Service First Air Conditioning & Heating is definitely the place to call to get your home serviced. They are dependable, affordable, and just an all around company you can trust when your down and out on your air conditioning or heating units. A good technician you can count on is Jaime. He was fast, efficient, and went above and beyond his job description. Was very respectful and knowledgable thru out the whole repair process. Thank you Jaime.
Service First a great and respectable company, highly recommend it. I recently bought new home and they did a wonderful and extravagant job designining the AC for my house. Thanks Mark for doing such a wonderful job on my new AC. With the weather we have here in San Antonio, AC is a necessity and it is working wonderfully. Service First did not hesitate in having to work late, on weekends or holidays, they always go above and beyond to meet the needs of their customers. I was very impressed that they came out in such a timely manner and that the workers were very knowledgeable in what they were doing. Any questions or concerns my husband and I had, they were there to provide all the answers. Thank you for your service!
These guys are amazing efficient and dependable ! Lost my air on 4th of July had to wait for the leasing company to get back to ...finally the home owner did and he called these guys and they were here on time !! Air was fixed in no time at all and I finally had a great night sleep HIGHLY RECOMMEND THESE GUYS!!!!