I have to say these guys have a lot to choose from. If you're looking for warranties, guarantees, new parts, etc. then go to a high dollar auto parts store otherwise you can get great USED stuff here,. Take your tools with you when you go, borrow their wheelbarrow to haul your parts back to the store once you get them off of your hulk if you're getting a bunch, be prepared to do your own work (like I've always done since I was a kid, cannibalizing parts from Bob's Auto Wrecking, Pete's Auto, "Junkyard John's
and yeah... "Pick a part"... Airport Auto). Nothing's changed. You do your own work, get dirty, use your own tools, find your own parts on the vehicle you want to cannibalize and expect you're getting a used part. These guys have always been up front with things and have always been matter of fact business about what's being sold. It's used, "as is". No "pre-sales", no "holds"... If you have questions, ask. They're not always the answers you'll want but at least they're honest and yeah... they can be helpful. Just be patient and don't expect to be catered to hand and foot.
A couple of these reviews seem like they're coming from folks who haven't ventured too far away from CRAP, O'Reilly's or one of those other new and shiny stores.
It isn't a store, it's an auto wrecking yard. Expect to get dirty but expect to find your part if you do your homework first.
Sheesh. Personally, I've recommended these guys to a lot of folks over the years... even took my visiting bro-in law from Michigan there three weeks ago to get parts for his 1989 Mercedes 300E. He was elated. He bought a hood and drove "bubba style" back to Michigan with the hood strapped to his Oldsmobile's roof... another story, another day. Great fun though!
Just thought I'd weigh in on my experiences regarding these guys, for what it's worth. They've been there for me over the many years I've been tinkering on cars.