I recently took my Bissell Carpet Steamer to ABC Vacs in Tulsa because I thought the vacuum motor had gone out on it. The man in the store took one look at it, told me the front plastic piece had broken off and that was why it had no suction. He said that a part that cost about $25 would fix it. So I bought the part and my steamer now works. He could have told me that he would have to take it apart for $40 and find what was wrong. Then he could have said that for $$ he would put a new motor on it for me.. And I would never have known the difference. Honesty is such a rare commodity anymore that I tend to be suspicious of everyone. I was so appreciative of the expertise and honesty of ABC Vacs.
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I went to 2 discount stores to find a belt and bags for my sweeper. I bought my sweeper at Wal Mart, they didn't have what I needed. I called this store and they said they could order what I needed. Sure enough with 3 days a lady called me and said my bags and belts were in. Very nice lady helped me. I will definitely go back there next time I need anything. Great service!
Frank is probably the most knowledgeable person on vacuums. I know hes been in the business for a long time. If your looking for a good vacuum and one that is going to last, they see the other side of it, they repair there too. One important thing to look at before you buy, They do their own warranty in house.