Scum even for a Buy Here Pay Here
Everyone knows buy here pay here's are usually shady. As a person with poor credit, you expect it. Tulsa's Best Auto is literally Tulsa's WORST auto. They are the bottom feeders of the buy here pay here pool. Jeff the manager is by far one of the most unprofessional sales reps I've ever experienced. They taped my tag on to the car with scotch tape because they were too lazy to find a screwdriver and screws. Low and behold a week later is comes up missing. Upon requesting a new temp tag to replace the old one they refuse to help. At first it was a "there's nothing we can do sorry" after having to get hateful they replace it. Mind you this is after having to argue with the manager. Having the manager slam the door to his office in my face several times. Yelling at me, etc. Then come a week later when the payment is due. My husband calls to make a payment over the phone (this is a Friday). The debit card will not process over the phone. He explains to the lady he is out of town for a business call and cant make it into the office until at least Monday or Tuesday. She says that's not a problem. Gives him the mailing address to send in payment for the next payment and tells him to have a nice day. They repo the car Monday. The payment is technically 3 days late but he had called and made arrangements. It wasn't like he tried to skip out or anything. I call that morning to see what the deal is and how this could have happened. Jeff hangs up on me 4 different times without even bothering trying to answer my questions. I wasnt rude, I barely could even get a word out edge wise and he was attacking me or hanging up on me. My husband is finally able to get through to the finance company and no one knows whats going on but in order for him to get the car back they want 2 payments plus a $250 repossession fee. What!? I'm so sad and frustrated we even got involved with this business. Please don't be fooled by the "we finance everyone". À lot of reputable car lots will finance bad credit. Shop around and get a good deal. They aren't the only "buy here pay here" lot out there and with their way of treating customers they wont last.