I recently purchased a 9 mm Springfield XDM handgun for my husband as a gift. I had previously visited another store in Arkansas, I wasn't aware at the time you had to be a resident of the state you purchased from. Needless to say this was a new experience for me. I already knew what I wanted to purchase so there wasn't much dialogue back and forth about the pistol but the guys were very nice and extremley helpful. They even threw in a free calendar with my purchase! :o) I called around to a couple of places (Bass Pro Shops - Broken Arrow & Academy) and Dong's was by far the best price. They also had a large selection of ammo, gun accessories, and other self defense items. For example while I was there I purchased mase for myself. Even though the store was very busy I received great service and I'm very happy with the product that I purchased. I'll admit I was a bit intimidated when I pulled up (please note I'm a small town country girl) but the atmosphere in the store was great. Thank you guys for the great service. Very much appreciated!
I dunno what all the uproar is about this buisness being so bad. If your a general customer with common sense and dont want to be one of those people that needs service now and right this second. They have done excellent with me and answered every question polietly and to the best of thier knowledge. 4 stars just because there is no gun shop with every accesorie or firearm known to man.
I have bought several guns and other supplies from Dong's. They are knowledgeable, helpful, and busy. They have always answered any questions and help as much as possible. If anything, my only complaint would be they need more staff.