Okay so my experience with Claim Jumper was not a good one. I have been here twice and the first time was in 2008 and the food was pretty okay then but this time when I went now in 2011 was horrible.
My boyfriend and myself decided to go here for my b-day dinner and thought it would be a nice place since it was good last time we went, wrong! When we got there it wasn't really that busy but for some reason I kept smelling fish outside the resturant (not really sure if it was from Claim Jumper or not) and I wasn't impressed with that, it was an oder so strong that I almost felt sick.
Once we got inside there was a couple ahead of us and we were seated right away. I looked around while waiting for our server to come ask us about drinks and there weren't very many people around that I noticed but the tables had quite a few people at them. Our server named Amanda came to ask us about drinks and appetizers, my boyfriend and myself had already decided what we wanted to eat before she even got there. But we just ordered drinks and gave her a couple minutes before we ordered our main course, she left and came back and not kidding the whole time she was talking to us like we were children, now I may be young but she was almost insulting the way she talked to us, just very rude. So we ordered our food and I asked for a lemon for my iced tea because it was very bitter and she said ""I'll bring that right out"", she never came back until our food was ready and didn't even bring my lemon, I asked her and she forgot it. While we were waiting for our food my boyfriend and myself were deciding on going to a movie and looking things up on his cell phone waiting to kill time, I'm pretty sure it was about an hour before the food got there and not once did our server come back to check on us. Once our food arrived our server handed us our food and she said be careful your plate is very warm, I touched it and it was luke warm, like it was sitting under the heat lamps for a while or something. I then looked at the portion sizes my boyfriend order the chicken fried steak, it was huge and his was priced at about $14.99 I think and mine was the steak and shrimp priced at $24.99. I was not impressed about the portion size for mine at all, I was shocked to see how little I had in comparison to my boyfriends plate.
The server walked away and came back with my lemon after I had asked her again about it and then my boyfriend asked about the size of the steak and if it usually came that big, she replied yeah usually it's that big (suppose to be 7oz) not even close, she asked if it was okay and I said it was fine hoping that it would taste better than everything looked, my sweet potatos were covered in heaping gobs of butter and the veggies were limp and covered in steak grease, once I cut into the steak it was tough and over cooked. My boyfriend told me to send it back and he took a bite of his chicken fried steak, he said it was salty, I tried a bite very very small bite and my whole mouth tasted of gross salt, it was almost like they dumped a bunch of salt on the meat and sauce then just threw it on the plate. My boyfriend was disqusted by his meal as well and our server then came by again and he told her everything was gross and she asked if we wanted to reorder, he said no and she said okay hold on and brought the manager over we explained to him that everything was gross, over cooked and way to salty. he said it's okay and we said we would pay for our drinks and he said no it's okay, he was nice about it and then we walked out. All I can say is that it was a disappointing birthday dinner at Claim Jumper and we went to Famous Dave's BBQ down the street it was fantastic! Much better and very tasty food. I don't recommend anyone going to the Claim Jumper, believe me if you want salty over priced crap and rude servers then go ahead, I won't be wasting my time again.