I want to give Dependable Refrigeration of Tucson a loud clap of appreciation! I woke up to a warm refrigerator (one of the worst feelings in the world). Of course the first thing I did was to try to find someone who could hopefully fix it before I went to work. I searched a page or two in and found this company called Dependable Refrigeration. I definitely needed someone dependable!. I saw they were located in Tucson, had been in business for a very long time and I could call them 24/7…so I did! The lady that answered the phone helped me get someone to my home within t few hours hour (and told me the diagnoses fee) and a technician actually arrived in the two hour window! I told him I needed it fixed as soon as possible because I had to go to work. He said as long as he didn’t have to order a part, he should be able to repair it in time to get me to work. He told me most refrigeration repairs are minor, even though they seem like a big thing, which this seemed like a big thing to me! Thankfully, he had all the gadgets that he connected to different parts of my refrigerator and was able to tell me what the problem was in a short time. He said that it needed control board. I asked if it would be expensive and he said it is actually one of the most common things needed when a refrigerator needs to be repaired and he could do it right away. He said it wouldn’t cost nearly as much as if I needed a compressor or something .He went to his truck, came back, hooked a computer looking thing to my refrigerator, and plugged it back in. It started and he checked the freezer to feel if it was getting cold…and it was! I was so relieved!! I didn’t want to seem too excited because I didn’t want him to jack up the bill, but I wanted to jump for joy! He explained what he did, why he did it and to please call Dependable if I had any other issues. . It was definitely a lot less than a new refrigerator! I wrote him a check (they actually accept checks!), he wiped the floor where he was working (couldn’t believe he did that!) and told me to have a good day and if I have any questions or other problems, to call Dependable right away. I asked him for a business card so I wouldn’t have to Google them again if I needed to…haha. Remember that everyone! If you have a refrigeration repair, seriously, call Dependable Refrigeration. They are quick, fair and reasonable ! And, oh yea, Dependable!
2100 N Wilmot Rd Ste 106Tucson, AZ 85712
From Business: American Refrigeration Supplies Inc. is your one stop wholesaler for Air Conditioning and Refrigeration parts and equipment with extensive industry experience and h…
My refrigerator was leaking water and I searched for a repair company and found Dependable. It was a Sunday night when I submitted a request for an appointment and less than 30 minutes later, I was contacted by the company letting me know that they received the request. They arrived then next afternoon, identified the problem and returned the following morning with the required part. I was very happy with the service and the fact that the technician wore booties to avoid tracking dirt through my home. I would highly recommend this company for appliance repair.
Called them on a Thursday and they set up an appointment the next time I was available, on Saturday. Technician arrived and placed a mat outside the door then, after entering the house, put on booties over his shoes. Located the problem and repaired within an hour. Very curteous and knowledgable. Would definately use them again.