Thank you to Albert's. I was stranded in Tucson during the Gem show. Josh made my life happen again, at least my car's life. It was refreshing to have a no BS assessment. I was given the needs as they existed. Radiator leak = hose repair. engine oil leak = "watch" They gave me recommendations and choices. I did not have them perform all of the recommendations, but i got a "watch" list instead of a "YOU MUST DON NOW" list. I am thankful and back on the road again.
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Leo was very good and helpful though he is just a new employee. He helped me solve my car problem and stayed with me until it was fixed. But their is an old employee together with him that complains why would Leo spend 35 minutes helping me. I told him Leo is just helping me. He just keep murmuring and turned away from me. I wish Leo will stay and let this old man do the refresher course in how to help customer service and how to avoid racial discrimation
Every Autozone should have a "Jonathon" our Jonathon could not have been better in assisting two hot and tired Senior Citizens with no Air Conditioning.....he quickly determined our problem ..no freon...two tanks of Freon later....we were assisted by a competent Mechanic...who installed......thank you Jonathon....you are truly cool !!! Ray & Joan Lord....Tucson Az Srore #2740 you should be proud to have a "Jonathon"