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esmith123

11/03/2008

Overall
customer

We visited your store # 9367 at around 2:pm today - Nov 2. The service when we got there was NONE. People in front of us had not been waited on. The place looked understaffed. I finally said something and the nice young man who was taking care of the drive through came and took our order - no smile, no eye contact - looked anoyed. Still no one on the front counter so I called for the manager - she came out from somewhere???? and was generally unpleasant. Food still not come out in a timely manner. My food was cold as was my husbands. The place was not kept up and the trash cans had not been emplied. We feel that the manager should go back to manager school. A " I am sorry from her" would have been nice. A manager should be aware at all times what is happening in her store and be willing to make adjustments to the staff to make sure that the customers and the food orders are handled properly. We had a restaurant for 20 years so we know HOW it should be run.



A very unhappy customer.

Details

Phone: (520) 573-6926

Address: 2520 E Valencia Rd, Tucson, AZ 85706

Website: https://burgerking.com/

More Info

General Info
There's a Burger King® restaurant near you at 2520 East Valencia Rd. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so because our fast food restaurants are known for serving high-quality, great-tasting and affordable food. The Burger King® restaurant in Tucson, AZ serves burgers, breakfast, lunch and dinner prepared your way. The original HOME OF THE WHOPPER®, our commitment to quality ingredients, signature recipes, iconic sandwiches like the flame-grilled WHOPPER® Sandwich and fast, family-friendly dining experiences in a welcoming environment is what has defined our brand for more than 50 successful years.
Payment method
cash
Categories
Other Information

Cuisines: Fast Food

Drive Through: Yes

Wi-Fi: No

Takes Reservations: No

Outdoor Seating: No

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