More Info
- Email Business
- Extra Phones
Phone: (520) 572-8479
TollFree: (866) 400-2782
- Services/Products
- Hot Tub Repair, Pool Equipment.
- Brands
- hayward, jandy, patio, pentair, waterway
- Payment method
- all major credit cards
- AKA
Aqua Man Aquatic Svc
- Other Link
- Categories
Reviews
08/17/2016
THE ABSOLUTE WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED!!! I ordered a pool pump from them and I was told they had it in stock. I was directed to place an order online for my initial order (and my last order). Tried calling back after and I was unable to speak with anyone nor did I receive a return phone call. Tuesday I called several times, left emails, and checked the status of the order frequently throughout the day. NO RESPONSES, nor had the pump shipped. Today, wednesday; I placed 3 phone calls to Aqua man, left voice mails, sent 2 emails and finally called and left 2 voice mails and an email cancelling the order. NOW THE ORDER STATUS SHOWS AS BEING SHIPPED!! However, Fedex has only received the shipping info......not the package. It's been 6 hours since I made those phone calls and sent the email. I sent the email and phone calls cancelling at noon eastern time.
IF YOU WANT A COMPLETE LACK OF CUSTOMER SERVICE, AQUA MAN IS IT!! DON'T DO BUSINESS WITH THEM ONLINE!!!
05/31/2015
you are one of the best co I had to deal with Thank you for helping me the past 5 or 6 years
Details
Phone: (520) 572-9840
Address: 6800 N Camino Martin Ste 136, Tucson, AZ 85741
Website: http://www.aqua-man.com
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