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Auto & Tire Doctor Inc

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Business Details

33

years

in Business

Treuckee's Premiere Automotive Repair & Maintenance
BBB Rating:
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours:

Regular Hours

Monday 8:00:00 AM - 5:00:00 PM, Tuesday 8:00:00 AM - 5:00:00 PM, Wednesday 8:00:00 AM - 5:00:00 PM, Thursday 8:00:00 AM - 5:00:00 PM, Friday 8:00:00 AM - 5:00:00 PM, Saturday 9:00:00 AM - 3:00:00 PM

General Info:
Welcome to The Auto & Tire Doctor,owner John Lamoreux has been servicing the Truckee & North Lake Tahoe area for over 25 years. We're a full service automotive repair and maintenance shop providing services from oil changes to detailed diagnostic work, scheduled/preventative maintenance & mechanical repairs to all makes and models of Domestic,European,4x4 vehicles plus RV's. We're proud to be a AAA Approved Auto Repair Facility and look forward to taking care of all your automotive needs at our purpose built,"state of the art facility"on Pioneer Trail in Truckee,CA.
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Services/Products:
At The Auto Doctor, we primarily provide this type of maintenance and repair: 4WD Repair, Air Conditioning, Alignment, Batteries, Belts and Hoses, Brakes, Clutches, Computer Diagnostics, Cooling System, Diesel Service and Repair, Electrical, Engines, Factory Scheduled Maintenance, Fuel Injection, Heating, Ignition, Oil Changes, Shocks and Struts, Suspension, Tires, Transmission, and Tune-Ups. Please call for other services.
Brands:
AC Delco, Bridestone, Castrol, Dunlop, Dynomax, Firestone, Flowmaster, GM Goodwrench, Goodyear, Interstate, Kendall, Meineke, Michelen, Midas, Napa, Uniroyal
Payment method:
visa, master card, amex, discover, debit, cash
Amenities:
Television, Free Wifi, couches and plenty of seating, including outdoor seating.
Accreditation:

AAA, BBB, ASE

Associations:
AAA Approved, BBB accredited, and ASE Certified
AKA:

The Auto Doctor

Categories:
Automobile Inspection Stations & Services, Auto Repair & Service, Tire Dealers
Other Information:

Parking: Lot

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Reviews

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04/20/2011

Overall
The service at the Auto Doctor...

The service at the Auto Doctor is always the best in town! These guys go above and beyond to take care of me every time I need work on my car. They always check everything and give me the option to fix things now or later. They get the job done right and always make me feel welcome and I know I can trust them! Doing business with them since we moved to Truckee in 2001. I am a loyal customer and wouldnt think of going anywhere else! AND you get candy!!! Thanks Auto Doc!!!!

04/20/2011

Provided by Citysearch - 
Overall
Automotive repair best customer service

The service we got at the Auto Doctor was incredible! They helped us after we broke down on I80 passing through Truckee. Not only did they get our car fixed in a timely manner, they helped my family with our dogs and kids and helped us get to a hotel for the night in town. Picked us up they next morning, and just really cared about making sure we were ok. THAT is service! Thank you Auto Dr!!!! You guys are the best!!!

05/24/2009

Provided by Citysearch - 
Overall
Would reccomend Auto Doctor to friends

Andrew was very helpful and knowledgable of my car. He took care of me in a timely manner and because of him I would reccomend the Auto Dotor to my friends

04/21/2009

Provided by Citysearch - 
Overall
Well taken care of

Sunday wasn't the best day of my life. Having a mechanical breakdown on HWY 80 was pretty miserable.
Fortunatly for me, ""The Auto & Tire Doctor"" was where the tow truck took my vehicle.
The staff made everything easy, from the repair to the car rental recommendation.
I REALLY like the chocolate kisses left for me in my truck.
I hope I never need their services again, but if I do, I know I will be well taken care of!

12/05/2008

Overall
The Auto & Tire Doctor made me SICK!

I took my vehicle into this place to have my studded snow tires mounted, since I had purchased them there. I received a call from the owner around 3 pm, telling me that I really should replace my front brakes. What he neglected to tell me was that he intended to change my front loaded calipers and rotors without informing me and getting my authorization. When I went to pick up my car up, the bill was $623! Although the owner has admitted that there was a "communication error", this shop has yet to make the situation right. They have offered credit to me for unauthorized work on my vehicle, but the amount offered is not sufficient, since NONE of the items put on my car were ordered or approved.

11/27/2008

Provided by Citysearch - 
Overall
The Auto & Tire Doctor made me SICK!

I took my vehicle to this place to have my studded snow tires mounted, since I purchased them there. Later that afternoon, I received a call from the owner (John) telling me that I really needed to replace my front brakes. I told him I had just had my brakes inspected 4 weeks earlier, and my regular mechanic told me I still had 25%-35% pad left, but told him to go ahead and change them since the car was already at the shop. My bill was $623. This ""RIP-OFF"" shop put front loaded calipers and rotors on my car without my knowledge, or permission. As of today, the owner (John) has offered me $250 credit, but this is unsatisfactory considering the work was never requested, nor authorized. I fully intend to pursue legal action against them, and will also file complaints with any applicable consumer reporting agency in an attempt to get the word out. This guy even tried to lie and tell me after the fact that he had informed me what work needed to be done. This was AFTER Bob had already called to offer me $200 credit for unauthorized work on the car. Do NOT take a vehicle to them! You will be treated in a similar manner, then threatened with their little ""scare tactics"", and left feeling COMPLETELY RIPPED OFF!

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Auto & Tire Doctor Inc

12000 Pioneer TrlTruckeeCA 96161

(530) 587-2178

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Auto & Tire Doctor Inc

12000 Pioneer TrlTruckeeCA 96161

(530) 587-2178

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