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Mickey's School of Grooming

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Business Details

We're you local pet store and groomer for 25 years
Hours:
Open 7 Days, Appointments Available
Extra Phones:

Phone: (530) 417-8297

Payment method:
master card, all major credit cards
Categories:
Pet Services, Dog & Cat Grooming & Supplies, Pet Boarding & Kennels, Pet Stores, Kennels, Pet Grooming, Pet Sitting & Exercising Services

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07/14/2014
Don't Do It!

I took my maltese mix in for a trim and got him back shaved to the nub--including his mustache and eyelashes. He was terrified and clung to me shaking. They said, "we didn't hurt him but..." They also told me my plan of getting him trimmed only was not practical up here, which is why they decided to shave him completely bald. Don't do it! There are many caring groomers who will do what you ask and give you back a dog... view more

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12/07/2012
Worst groomer! These people ar...

Worst groomer! These people are insane. I wish I had read the reviews before I took my dog here. First of all the place smells awful, smells like cat urine, it's overwhelming. Second, I asked for a bath and brush, they shaved her! She is a Saint Bernard mix, you don't shave dogs with that type of coat, especially in the winter, in freaking Truckee. What are we going to do in the snow? My dog loves the snow, she now o... view more

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03/15/2012
An amazing school!

I came to Mickey's School of Grooming with no money, no job, and I was on the verge of losing my house. For some odd reason Mickey's chose to give me a chance and financed my tuition to become a groomer. I completed the 24 A.K.C. (American Kennel Club) standards of grooming courses in 2 weeks, and became a paid groomer. I am now the Assistant Manager of the Truckee Store. I am very appreciative of Mickey's for this v... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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08/07/2011
Best Pet Groomer in Truckee!

I have been taking my precious pup to Mickey's for a few years and I am AMAZED by how well they do their jobs. My pup runs into the shop because she loves, loves, loves all the attention. The shop is warm and welcoming. Mike and Rosemary run a first rate operation. Even cats are comfortable ... (can you imagine?) I will never take my dog anywhere else. The cuts and shampoos are totally SWANK! I've got the pret... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
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08/01/2011
I am a student at Mickey's

Hello my name is Pam, I am a student at Mickey.s School of Grooming. I was unemployed for over 3 years, when I came into the school, I was applying for a job, but Rosemary explained that we are only interested in teaching grooming and want someone that wants a career. They gave me a work study student loan so I can earn money and learn grooming. I do have to pay back the loan but Mickey's has already offered me a... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
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When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

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07/28/2011
Liars

Mickeys was a poor excuse for a school. I really wanted to learn to groom dogs. They handed me a clipper my first day. WOW! you think they would have shown me how to use it first. But money is the object with Mickey's. I don't know how to groom and won't get my deposit back! Please anyone reading this do your homework they are con artists an feed on peoples dreams and those who have nothing else especially j... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
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03/27/2011
Incompetent and unethical

I had a terrible experience here with my dog. The groomer clipped his nails down below the quick, applied a product to stop the bleeding, and didn't tell me that it had happened. When we got home and walked inside my dog tracked blood across the living room, which is when I realized how short his nails had been cut. I called Mickey's and they were belligerent, denying that it had happened. After several minutes attem... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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01/15/2011
Bait and Switch then yell at your dog

Yeah, prices look reasonable for services... until you return to pick up your dog and they've doubled the cost because, ""it took us over an hour to wash and brush your dog."" \r \r So what? You don't offer services by the hour... you offer a price to wash and a price to brush. We agreed, now you want to double your rates after the fact without even calling and asking? By the way... I'm right here in your store,... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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04/02/2009
Mickey's has moved to 11357 Donner Pass Rd Next to DMV

QuickBath for $20.00 towel dry, lowest prices in town on dog food. Mickeys also will groom cats.\r \r Get your pet supplies there and get a 20% in store rebate.\r \r

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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Response should be at least 25 characters
04/02/2009
Mickey's is now at OLD Gateway 10986 Donner Pass Rd Truckee

Great Grooming, of all pets Dogs and Cats, best prices on dog food in Truckee Ca. \r \r Pet supplies too for both Cats and Dogs\r \r

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

All responses must comply with the YP.com Terms of Service and Use.

Response should be at least 25 characters
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Mickey's School of Grooming

10986 Donner Pass RdTruckeeCA 96161

(530) 550-1170

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Mickey's School of Grooming

10986 Donner Pass RdTruckeeCA 96161

(530) 550-1170

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