They took more than six tries and over a year to rebuild my transmission. Each time the vehicle broke down within two weeks. For the last six months, they agreed to provide a rental car,. I am now being pursued by Hertz because Auto Authority stiffed them for the last part of the bill. A collection agency has shown me documentation where they have not paid the bill even though AA claims they did. AA tells the collection agent that I need to take them to court if I want them to pay. They also received payment for this from thier insurance company filing a warranty claim. I will take their advice a contact local consumer advocated and our attorney.