I applied for a home equity loan to take advantage of the low rates and as a cushion for my Chase checking account overdrafts. I had a great experience! I worked with Len Verlinden at the Rochester MI branch, and he was just amazing. Smart, but also very personable. I connected with him and felt very comfortable. He really pulled for me and worked his magic. I was in good hands. He explained everything to me in a way that was easy to understand. Len is my banker!