I was nearly out of contact lenses and went in to purchase some more. Turns out that my contact prescription is only valid for one year even though I'm only able to get an eye exam every two years via my insurance. Rather than try to figure out a way to help with my issue (even if it cost me money,) the office staff basically pushed me out the door.
I went to another office and they gave me two pairs of trial lenses (for free) to get me by until I could schedule another eye exam.
The doctors are good and the office is nice, but I just don't have time for anyone who isn't willing to attempt to offer a solution to a problem. I wasn't looking for a handout, I just wanted help finding a solution.