was told that I would have a beach view from my room. When I got these our room was under the stair case with no beach view at all. This place was very dirty; here was sand on the bed when we got there. We didn’t even both to try to sit outside. The tables and chairs were dirty and filled with spider webs. We asked for a refund and we were told we could have to wait until the next day for the manager to come in. We had to take time out of our vacation to come back so that the manager could give us a refund. When he did come in he told us he never told us we would have a beach view and said that we were lying about the sand on the bed. He was very rude to us and kept telling us that we were wrong. I have never been treated as badly as he treated us anywhere! There wasn’t one person there on the staff that helped us out. One of the girls that was cleaning the rooms was speaking to me about why we were leaving and in the middle of our conversation she answered her cell phone. They have the worst customer service!