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Splash Pools Inc.

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Business Details

29

years

in Business

Relax. Be Yourself. Get away from the hustle and bustle of the hectic world
Hours:

Regular Hours

SunClosed

General Info:
There are very few of us who haven't dreamed about having a pool in the back yard. Great for entertaining, escaping the summer heat, staying in shape, keeping the kids around the house, and getting in more "family time." We offer Sterling Pools exclusively by Ft. Wayne Pools, Inc. Why? Because Ft. Wayne Pools offers the best quality, a lifetime warranty on pool walls, and an unparalleled transferrable warranty to the next homeowner should you move! For more information on Ft. Wayne Pools, visit http://www.sterling.surfthepool.com. Review our Photo Album below for some additional examples of pools available to fit your needs.
Services/Products:
  • Pool Equipment
Payment method:
discover, mastercard, visa
Associations:
BBB Accredited Business
Categories:
Swimming Pool Dealers, Spas & Hot Tubs-Repair & Service, Swimming Pool Construction, Swimming Pool Repair & Service, Spas & Hot Tubs, Building Specialties, Swimming Pool Equipment & Supplies

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Reviews

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05/17/2015

Overall
They have been very helpful an...

They have been very helpful and patient. We are new to the world of pools and I have asked a million questions to which they answer throughly and in a manner that I can understand, enabling us to make the best decisions. Highly recommend this family owned business!!

07/15/2014

Overall

I have been buying things from Travelers Rest Splash pools over the course of 6 years and had never really needed their expertise. This year 2014, I could not get my pool to clear up or the chems to level. So, I asked for their help. After telling the lady that I replaced the filter, and had treated the water with algae killer and 10 lbs of shock twice already, she sold me more algae remover and another 8 lbs of shock (did not offer to test my water that I brought) and said this time it will work! Well it did not after spending another $50... I returned after they offered to test my water during a complaint phone call. She could not even get accurate rates on Chlorine levels because they were so high and told me to put in 18 lbs of baking soda for ph, while still having green water and no real answers! I asked for a refund or replacement items for the purchase and she laughed at me. BAD SERVICE!!!! I went to Leslies pools on Haywood rd and within 4 days, they had my pool water getting clear and levels regulated. I just wanted help that they seemed unwilling to give!

06/21/2014

Overall

Great place, always helps me with whatever I need....when I have no clue what I'm talking about...VERY FRIENDLY !!!!

06/19/2013

Overall
Best Pool Place

They have been so helpful , they have help Me with every problem I have had . Trying to get someone else's pool ready . They are Very Nice & Helpful ! ! They are the BEST ! ! !

Overall
Most of the time when we have ...

Most of the time when we have gone, the wife of the owner has served us. She can't answer even some basic questions, such as the difference between total chlorine and free chlorine. She seems nervous, maybe she doesn't know what she is doing? Now that her daughter works there, the daughter is much more knowledgeable and sometimes we will go there for something small.

I almost always drive to Greer to another store to have good service that I can count on.

claimed iconBusiness Response08/21/2012

As the wife of the owner of Splash Pools, I would like to respond to your review. I believe you are mistaken as to the identity of the owner's wife and a new employee that we have. Obviously you are a new customer, or you would know that I have been working here for 24 years. You are correct that we do have a newer employee who is still learning and I would like to apologize that you were not comfortable with the level of knowledge and service you received. However, I would invite you to come in & try us again. Our goal is to provide excellent customer service to all of our customers, old and new. And as any successful business should, we welcome any concerns our customers have, so that we may always improve & provide you with excellent service.

This listing has been claimed by a business representative.
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Splash Pools Inc.

403 N Poinsett HwyTravelers RestSC 29690

(864) 834-8611

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Splash Pools Inc.

403 N Poinsett HwyTravelers RestSC 29690

(864) 834-8611

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