They have been very helpful and patient. We are new to the world of pools and I have asked a million questions to which they answer throughly and in a manner that I can understand, enabling us to make the best decisions. Highly recommend this family owned business!!Like this review?Yes|Flag Abuse
Splash PoolsAdd to mybook
- General Info:
- There are very few of us who haven't dreamed about having a pool in the back yard. Great for entertaining, escaping the summer heat, staying in shape, keeping the kids around the house, and getting in more "family time." We offer Sterling Pools exclusively by Ft. Wayne Pools, Inc. Why? Because Ft. Wayne Pools offers the best quality, a lifetime warranty on pool walls, and an unparalleled transferrable warranty to the next homeowner should you move! For more information on Ft. Wayne Pools, visit http://www.sterling.surfthepool.com. Review our Photo Album below for some additional examples of pools available to fit your needs.
- Payment method:
- discover, mastercard, visa
- BBB Accredited Business
- Swimming Pool Equipment & Supplies, Swimming Pool Dealers, Spas & Hot Tubs-Repair & Service, Building Specialties, Spas & Hot Tubs, Swimming Pool Construction, Swimming Pool Repair & Service
I have been buying things from Travelers Rest Splash pools over the course of 6 years and had never really needed their expertise. This year 2014, I could not get my pool to clear up or the chems to level. So, I asked for their help. After telling the lady that I replaced the filter, and had treated the water with algae killer and 10 lbs of shock twice already, she sold me more algae remover and another 8 lbs of shoc... view moreLike this review?Yes|Flag Abuse
Most of the time when we have gone, the wife of the owner has served us. She can't answer even some basic questions, such as the difference between total chlorine and free chlorine. She seems nervous, maybe she doesn't know what she is doing? Now that her daughter works there, the daughter is much more knowledgeable and sometimes we will go there for something small. I almost always drive to Greer to another sto... view moreLike this review?Yes|Flag Abuse
As the wife of the owner of Splash Pools, I would like to respond to your review. I believe you are mistaken as to the identity of the owner's wife and a new employee that we have. Obviously you are a new customer, or you would know that I have been working here for 24 years. You are correct that we do have a newer employee who is still learning and I would like to apologize that you were not comfortable with the level of knowledge and service you received. However, I would invite you to come in & try us again. Our goal is to provide excellent customer service to all of our customers, old and new. And as any successful business should, we welcome any concerns our customers have, so that we may always improve & provide you with excellent service.