Starbucks Coffee

The service I received in the Dulaney Valley store in Towson, MD was not only poor but the barista didn't know what I was asking for. I asked for a decaf chai and she said she couldn't give me shots. I asked did the chai not come as decaf and she didn't know what I was talking about. I ordered my drink as iced chai with soy. When I received my chai it had milk in it. I asked her was it soy she said yes. I have a severe milk allergy and I know the color and the difference since I order the same drink often as a gold card member. I had to pour the drink out because I felt the barista had an attitude and they were too busy cleaning up but not willing to make sure I was happy with my drink. Turned off. I will not be back to that store. And I want my $3.45 back.