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M 'Jourdelle Bridal & Formal

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Business Details

36

years

in Business

Where Bridal Shopping Is A Pleasure.....Our shop is an intimate bridal boutique. Our goal is to help make your dream wedding a reality!
BBB Rating:
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours:

Regular Hours

General Info:
Our shop is an intimate bridal boutique located in an upscale neighborhood with private parking for our customers. For 26 years we have provided honest, friendly, courteous service to all our customers. We provide affordable gowns for brides, bride's maids, flower girls, mothers of brides and groom, prom, and special occasions, as well as veils, shoes, jewelry and other accessories. M' Jourdelle has provided customers with friendly and courteous service from the same location which is now a historical landmark as the oldest standing building over 200 years old. We provide service to brides in an honest, courteous manner to make bridal shopping a pleasure. Our customers continue to return and refer us to friends and relatives allowing us to thrive for 26 years. M' Jourdelle's offers fast, friendly and courteous service. We use only the best materials and designs and maintain a skilled staff to answer your questions. We have built our reputation on our commitment to providing quality service, which has earned us many valuable customers. Sizes available range from 2 - 42. Please refer to our list of manufacturers for all our bridal companies. Bride's maid, junior bride's maids and flower girl dresses, mothers & special occasions and prom gowns are available from our vast selection. Despite our location in an upscale neighborhood, our prices are very competitive and affordable. Our alteration service is very competitive and of high quality workmanship.
Sponsored Links
Brands:
Maggie Sottero, bari jay, casablanca, davinci, impression bridal, impressions
Payment method:
paypal, mastercard, visa, discover, amex
Categories:
Bridal Shops, Formal Wear Rental & Sales, Wedding Supplies & Services, Clothing Alterations, Tailors, Women's Clothing
Other Information:

Parking: Lot, Private

Wheelchair Accessible: No

Price Range : Average

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Reviews

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Overall

ZERO STAR ON ALTERATIONS!!!! These people should be ashamed of themselves. Ive personally seen their wedding gown alterations and it looked like my ten year old altered it. Cut material which you NEVER do on a wedding gown. Used black marker or pen to mark tne loops, which was still on the dress when picked up. Dress was filthy. The wrong materia, was used for the lace up loops, the loops were completely frayed. NOW THE HEM!!!! I have never in my 34 years of watching my mother alter and sew seen a hem this bad. Instead of taking the lace hem off and then alter the netting, they kept the lace om and sewed the netting up in many different p, aces. it wasnt even the lace DID NOT line up around the bottom at all. AND instead of using pins they used STAPLES!!!!!! AND LEFT THEM IN!!!!! Thats just a few things wrong. A one page list was made of things that needed to be fixed. HIDEOUS WORK! THAT PLACE SHOUKD BE ASHAMED OF THEMSELVES.

06/27/2011

Overall
Don’t know what these brideg...

Don’t know what these bridegodzilla problems were but they’re stupid. Both of my girls have gotten their gowns there and I’ve been coming here for years. This is a great place and the owner and employees couldn’t be kinder nor is there a better place. Stupid bridegodzilla’s!!!

06/27/2011

Overall
The service is personable, sel...

The service is personable, selection outstanding and follow up couldn’t be better. They only want to sale what you fall in love with and will tell you their honest opinion if it's not that great on you. I will be coming back time and time again.

06/25/2009

Provided by Citysearch - 
Overall
Small, messy, bad service

I am a bride-to-be, extremely organized, have always worked with people in my profession and i STRONGLY STRONGLY recommend not going to this store. I cannot express how horrible the customer service was in my experience here. I had travelled from MA to go to this store with my bridesmaids, drove 40 miles from my family's home, had called AHEAD of time (twice) and was told my styles I asked for were IN the store for my girls to try on. This was not the case though and the woman who ""helped"" us was rude, hurtful and incredibly insulting. I had an organized binder with all the styles AND pictures divided up by each girl. They had TWO of 15 dresses I liked after telling me not only that they had 6 styles that I asked specifically for but that they had EVERY sample until it is discontinued. Their selection was limited and the layout was a mess. It was a wasted trip, they lost a customer and I have never been so upset with any service I've recieved from a consumer. I am a very quiet person when it comes to getting attitude so I left very upset and hope that no other Bride-to-be would have to feel this way

04/14/2009

Provided by Citysearch - 
Overall
Iffy Service

This teeny tiny store is extremely cramped and overflowing with dresses - so much so that you can barely move around when more than a handful of people are inside. But if you can get past the lack of breathing room, and no frills decor and service, you may be pleasantly surprised with the selection and pricing.

Just a few things to note:

1) Service was shaky - granted, the attendee was by herself that day but she was overly frazzled and not able to recall the different styles of dresses in the store in order to pull other options to try on. Also, at one point, a customer stopped in because she received a call about her dress arriving and the employee told her she couldn't just stop in unannounced and she refused to measure her for alterations.

2) Be prepared to try on more dresses than you may want to - I went in there with a pretty good idea of what style I wanted, and despite that, the attendant kept bringing in dresses that ""everyone loves and looks good in and therefore I would too.""

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M 'Jourdelle Bridal & Formal

617 York RdTowsonMD 21204

(410) 337-0490

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