Me and my husband have been a members of Bally Fitness at Towson, after LA Fitness bought the club and we became a members of LA fitness at Towson. But unfortunately they closed this location at the end of 2012 and we decided to cancel our memberships. And here our problems started:
- LA Fitness have very complicated cancellation policy. You have to complete online form and send it via post office to their corporate. And then it will go thru.
It’s sounds easy but it is not. Their website sucks, you need to spend a lot of time to complete the form and spend your money and time to go to post office. You need to make sure that you send your letter with certified service, otherwise you cannot proof anything.
It's been a one year and they were still charging my husband’s card for membership. We tried to call and explain our situation but they didn't do anything for us.
Think twice before opening a membership with them.