Five years ago I had a new roof put on my mother's house. The original roof on her house was 20 years old and leaking in several places! My mom was looking for someone to just patch her roof, but I insisted on having the whole roof replaced since there were multiple leaks and who knows what other leaks were up there that we hadn't found out about yet. Phil came over to give us a quote on the roof. My mom had a million questions which Phil was very kind and patient in answering all of them. He made sure that we were comfortable with what we were about to purchase before signing on the dotted line. He was also very knowledgeable about their product line. After signing on the dotted line and committing to purchasing a brand new roof, the work started a few days later. The roofing crew was very professional, efficient, and clean! They made sure before they left everyday that there were no stray nails on the floor or debris. We never worried if the roofing crew was doing their job. If we didn't hear them working, they always made sure that we knew when they were going on break, lunch, and when they would be stopping work for the day. Periodically during the course of the two day build, Phil would come over to hop up on the roof to make sure that the roofing crew was doing their job correctly. In the end, the company did a great job on my mom's roof! There is a noticeable difference in temperature inside the house, especially during the summertime. I would definitely use this company again for any further home improvements. They may be a bit on the pricier side of things, but it's worth the peace of mind in knowing that they will do a fabulous job with high quality materials and great workmanship. I would've given this company 5 stars, but had to take 1 away for the bothersome followup calls. One call to check if they did a good job is ok, but 3 calls because they were trying to sell my mom more products after repeatedly saying, "no" is unacceptable. Overall I would recommend this company to others and would use them again.
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I'd like to share my experience with this company.. Me and my husband were thinking about replacing our roof last year, but we never had the chance to contact any companies. We heard about All American Design thru a dear friend of ours (which had amazing windows and patio work done) and we decided to give them a call. My husband spoke with Tim (General Manager) and he gave us a brief summary of their company and their work, after that we decided to meet with him. On the day of our appointment he did an inspection just to make sure we knew what we needed and to answer any questions or curiosities we had. After the inspection we sat down and went over all of our options, gladly they had different FINANCING OPTIONS to choose from. We went forward with the project. The part I liked about the company is that they have this 3-day right to cancel on their contract, which made us feel safe and not locked in to a contract right away. Anyway, the process of our project went perfect as planned.. Derek (Production Coordinator) was a great help answered each and everything we were concerned about, the installers were always on time and finished the work with out any problems... there was only one minor thing that they did to the roof, but got taken care of right away when we called Derek (we all have to know any construction work isn't always going to be perfect). I would recommend All American Design to my family members and everyone else here on Yelp! We are proud to say that we have the best looking house on the block! All American Design, Inc. would be welcomed for our next big home project. Thank you!
All American Design is the best contractor out there. We have never worked with any contractor as professional and with all pride and belief in their product as All American Design Inc. They are so easy to talk with especially in answering and attending to all our concerns. This is the by far the worthiest decision we had since we moved in to our house. The old house that we bought was transformed to a beautiful dream house after the roof replaccement, that adds more character to the house. We never realized how a professional roof job can have such a big impact in adding beauty to the house. We have seen a lot of passers by and cars would stop and ask us, who did our roof since ours stands out compared to our neighbors. Their technology works too, we can feel how the house can retain its coolness throughout the day even the outside temperature is going up. We are so happy everyday that we decided to have All American Design do our roof. Best technology, personalized service, awesome job
There has perhaps never been a better tool for do-it-yourself home handymen than the internet. With detailed instructions and videos explaining how to perform a number of common maintenance and renovation tasks around a house, an untrained homeowner might be surprised at how much he or she can accomplish with a quick search online. But even with all of this information, there are still many jobs that lie far outside the scope of most DIY enthusiasts. General contractors are there to fill in this gap.
A general contractor specializes in seeing a home remodel or repair project through from start to finish. To do this, the contractor works with the client - whether they are a homeowner or business - to nail down the scope of the work. Then he or she will turn to one or more subcontractors for specific tasks, like equipment operation, design, electrical work or whatever else is needed.
In essence, general contractors could be thought of as middlemen between a homeowner or business owner and any number of specialists. To get their money's worth, many assume they should just "cut out the middleman" and hire specialists directly, but this often proves more difficult in practice. General contractors won't be completing an entire project by themselves, but should have a long list of dependable experts who can work together and accomplish any task. They might also serve as the manager on the site of a construction project, overseeing workers and providing guidance and assistance when needed. For larger projects, though, the contractor might only handle administrative matters and employ a foreman or other professional for on-site supervision.
There are many general contractors who also specialize in certain tasks themselves. There is usually at least one general contractor on hand to organize the construction of an entire home, for example. But general contractors could also help a homeowner add an additional bedroom, build an in-ground pool or complete a major landscaping project. They could also work with a business to add or improve office space, whether that means making more room or converting a commercial building from a nail salon to a restaurant. Basically, if it's a job that involves building or repairing, a general contractor probably knows how to get it done.
No matter what the exact job may be, a contractor will probably need to accomplish several other essential tasks in pursuit of the ultimate goal, which may include:
- Understanding and applying for building permits to meet local regulations
- Organizing a budget and adhering to it throughout the project
- Gathering all the necessary tools and equipment, from hammers and shovels to large excavators and generators
- Securing the construction site and equipment after work hours
- Working with personnel on-site to address any issues
- Keeping records of materials, labor and all other expenses
Every general contractor performing any kind of work on a project must be licensed to do so in their state. The guidelines for the specifics on licensing vary from state to state. Some states might only require registration of contractors, which is different from licensing. Registration typically means that there must be a written record of what work is being performed and by whom, but it does not guarantee professional knowledge. Licensing, on the other hand, involves an examination process to assess professional competence.
Whether your state requires licensing or registration of contractors, there should be a record of most professionals willing to complete certain projects in your area. Check your state or county website for more information. In states that require licensing, every licensed contractor's contact information is available online or from another public source.
Not every project needs to be completed by a licensed or registered contractor. If it's just a minor job that won't take more than a day or two, and will cost less than a few hundred dollars, it's likely not necessary to find a licensed or registered contractor. However, anything bigger or more expensive, or a project involving plumbing or electrical work, needs to be completed by a licensed or registered professional.
General contractors also must be covered by an insurance policy. This should include liability coverage for any property damage that could be inflicted in the course of a job. It should also include a worker's compensation policy in case anyone is injured on the job. Before hiring a contractor for anything, ask for written proof of this insurance to see exactly what is covered.
A number of trade associations for contractors in the U.S. exist. Some of the biggest include:
- Associated General Contractors of America: Represents more than 6,500 general contracting firms and more than 9,000 specialty contractors nationwide.
- Associated Builders and Contractors: Represents non-union contracting firms.
Most trade associations for general contractors will provide references for anyone looking to hire a contractor for a specific project. They may also provide a number of benefits for their members, including assistance with licensing, training, insurance and business development.
Hiring a General Contractor
No matter what you need accomplished, you want to choose a contractor who can get the job done right at a reasonable price. Obviously, this is easier said than done, but there are a few steps you can take to ensure you find a trustworthy general contractor.
Finding general contractors
The first, and perhaps most reliable, way to find a general contractor is to ask friends and family members for a recommendation. If you know anyone who has had major work done on their home, particularly if it's a similar job, ask them who they hired and if they were pleased with the result. You could also ask neighbors about who they've hired if you notice work being done on their house. Many remodeling contractors post signs in front of homes to advertise their services. As a general rule, it's rarely a good idea to hire a contractor who solicits work by going door to door.
If you are considering hiring a contractor without a personal recommendation, ask the contractor for references from past clients, and do as much background research on them as possible. Look for any complaints (or compliments) online to get a better idea of their track record. There are a number of websites specializing in connecting contractors with people or businesses who need work done. These sites may also allow past clients to submit their own reviews of the contractor.
Before hiring a contractor, make sure you are both in agreement on the project's budget. It's normal for most contractors to charge clients a premium not only for the labor expenses and zoning expertise, but for acquiring the materials as well. Be as clear and concise as possible regarding what you'll be purchasing yourself and what you will be paying the contractor to complete. Homeowners may be able to find a better deal on raw materials when they purchase these directly, but they first need to be sure they aren't buying the wrong things.
Don't forget to discuss how the project will be finalized and what will be done about cleanup. Plans for how the work site will be cleaned at the end of each day as well as at the conclusion of work need to be put in writing. An experienced general contractor should make every effort to keep the workspace clean and prevent dirtying or damaging any other area. Even so, talk with the contractor about the daily schedule, the logistics of transporting workers and equipment, and how cleanup will be handled.
As previously mentioned, you need to make sure to follow any state and local regulations regarding construction work, which includes hiring a licensed or registered general contractor. Ask the contractor for proof of their certification before signing anything, as well as their proof of insurance. You should also check your homeowners insurance policy to see if they offer coverage for contracted work. You may want to call your insurance provider and ask for more details on what your plan will and won't cover.
Perhaps the best way to feel safe about a contractor and the work being done is to hire a contractor you trust. This is why relying on personal references from friends and family is so important, and will often provide a great deal of peace of mind. If you aren't able to obtain a reference, work to conduct extensive research on the contractor as well as the work you are hiring them to perform. This should bring everyone's expectations into alignment and result in a safe work environment.
Before any money changes hands, there should be a contract to sign. Make sure the specifics of the work to be done and all costs are listed in the contract, right down to the most precise details. If you forget to have something included in the contract after signing it, there's rarely a chance of recourse.
Once the specifics of the job are nailed down, be sure to discuss the payment schedule with the contractor. This is important because paying too much up front offers the homeowner minimal leverage if the quality of work does not meet expectations or contractual specifications. Try to establish a reasonable pay schedule with the contractor, such as paying 10 percent of the total cost for each 10 percent of the work that is completed. It's a good idea to include this payment plan in the contract as well.
Finally, look into getting a lien release signed before work begins. If there is ever a dispute regarding payment over the course of the project, a contractor or subcontractor could place a payment claim, or lien, on your property. This can trigger a long legal process that may be frustrating. To avoid this, ask the contractor to sign a lien release, which is a legal agreement that states that any payment accepted is final. This can come in handy if a contractor has his or her own payment issues with their subcontractors. Signing a lien release form certifies that any payment made by a client to the contractor is enough to pay for any goods or services rendered. A lien dispute could also be prevented by performing due diligence prior to picking a contractor, as any contractor with good credit and a long track record of satisfied clients should have no trouble paying for materials and labor once all contract conditions have been met.
Once work is underway, it's never a bad idea to check up on the progress of the job, either by staying in touch with the contractor over the phone or visiting the site in person. If you work with a trustworthy professional, it's probably best to keep your distance and allow everyone to stay busy. If you want to keep an eye on things, make sure workers wear the right safety gear and that everything looks to be moving along according to schedule. Finally, once work is finished and you are satisfied, be sure to thank your contractor and tell friends or family members about your experience.