How to Get the Most Out of Auto Repair Shops »
Your car is a big part of your life. You need it to last, but many times getting maintenance work done at auto repair shops can br…
Your car is a big part of your life. You need it to last, but many times getting maintenance work done at auto repair shops can br…
You need a reliable auto repair shop you can count on when it's time to take your car in for care. Get good tips for finding the b…
Some auto repair service shops may target women as uninformed consumers they can overcharge. Find out about common scams and strat…
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It wa olid overca t and a little chilly for July a we pulled out of Emporia, KS on a Saturday morning. We being \"The Band\", had performed the night before at a fundrai er and had another event 8 hour away that night. Leaving Emporia early, and, remarkably, on time at 0...more700, were feeling good about the day when it happened. An hour and half into the drive, ju t having taken the on ramp to change our cour e, it happened. That helple feeling when you depre the ga pedal and nothing happen . That fru trated feeling when the que tion tart coming from all quarter ; \"Did you pu h a button, or, omething?\", \"Could it be a fu e?\", \"I it hot?\", none of which I had an immediate an wer for. All I knew wa the tran mi ion wa toa t omewhere in Topeka, KS and time wa running out to make the next gig. My phone how a name I recognize not to far away o I call. Jeff an wer ; \"Certified Tran mi ion, thi i Jeff how can I help you?\" He quickly dige ted my tale of woe, told me to tand by for a call back. It wa Saturday, o the hop wa clo ed, but what I didn't know then were two thing ; Jeff wa not in Topeka, he wa , in fact, in Kan a City. The econd thing wa torm the night before had knocked out phone and internet ervice to the Topeka Certified Tran mi ion tore, o Jeff had all tore call and email routed to hi per onal phone. And to be clear, thi i Jeff day off! From Kan a City, Jeff call me back in minute . The tow wa on the way. Right then a beep alerted me to a text from the tow driver, 10 minute away, while Jeff explained the detail of a rental car waiting already. A nice KIA, which turned out to be a ble ing, becau e we couldn't find a truck rental until the next morning. We mi ed the gig, got the rental truck and drove home Sunday. The focu of the conver ation wa to accuratley calculate the weekend lo e . On Monday Jeff give me the new and I braced my elf, a we all do, a \"The Number\" wa about to drop. In the cheme of thing , it wa urpri ingly not what I expected at all, and done in a day! In fact, I wa happy and not afraid at all to tell my wife how much it wa not going to co t u ! She wa happy! And if all of that wa not enough for a fanta tic cu tomer experience, Jeff even drove my truck to Kan a City where a friend, pa ing through town, wa able to drive it back to me, aving me 6 hour of driving time! I wonder if Jeff arranged that too? Certified Tran mi ion did a fir t rate job for me, but Jeff wa the tar of the how for me.I am forever grateful for hi effort and do not he itate to tell he i the only tran mi ion guy in Topeka you would ever need to call! view less
My name i Lucy and I have u ed Walt per onally for the pa t 15 year on my family’ vehicle . I meet Walt when he wa coaching USVBA volleyball. He coached 3 of my daughter . Walt ha alway taken care of our need and goe the extra mile for hi cu tomer . He take care of...more hi cu tomer and tell it like it i . Today I wa in becau e my check engine light and my van wa running rough. He give you the choice and trie to look at the whole picture. Hi in pection are probably the mo t through in Topeka. He i more than ju t a mechanic, he i our friend. He i well known i the bu ine community, our path cro a lot within the Chamber of commerce , Rotary and other bu ine networking group . I am a 1 t time reviewer becau e Walt a ked my to. He a k all of hi cu tomer to review hi bu ine . After he inform you about your vehicle he will mo t likely a k you to review hi bu ine to create a po itive, like he did me. He ha a review heet on hi front counter and if you give him your e-mail he will end you a link. “Subject: plea e help by writing review, it would greatly impact our bu ine in a po itive way.” “Hey, Ever earched for omething online and aw the review ? Have you ever noticed that the majority of the review that are written come from omeone who i up et. I am working on combating thi by a king people I have done work for to plea e take the time and write a po itive review about my bu ine If you could plea e click on the link below, thi will take you to a review page. You will need to et up a u ername and pa word for each account. Plea e take the time to write a po itive review. I would appreciate thi very much. If each of u took the time it would greatly impact our bu ine in a po itive way Thank again, Walt “ view less
When we brought in our F-150 for ervice, the owner of Doud' wa uper hone t and candid with u . He aid hi tool couldn't get the park plug that wa cau ing the trouble off becau e the auto ervice place we'd been u ing for 8 year , de pite friend and family' warning...more , put it on crooked. He aid that if he kept trying and it broke off, it would be very expen ive becau e he'd have to replace more part in the proce . He advi ed u to take it back to the other center and tell them to redo it, which we did. When we went back to get it, the owner aid he'd replaced ome faulty wire leading to the park plug, taken it for a te t drive and felt no haking or he itation, charged u $30, and we were good to go. A oon a we turned on the engine, the haking tarted, but we weren't about to go back - enough wa enough! So, back to Doud' we went and a ked him to do whatever he needed to do and we'd bite the financial bullet omehow. When all wa aid and done, he told u he wa able to get off the park plug with no breakage (yeah!) and that it wa n't even the right plug for our vehicle. Neither wa the coil and a couple other part in and around that area. That' a no brainer other ervice center!! He, too, took it for a te t drive, the co t wa n't near a much a we'd thought it might be, and the truck run a moothly a the day we got it in 2001. Had we li tened to our friend and family year ago, we probably could have aved lot and lot of money - maybe we'll help omeone el e do the ame by writing thi review. Steve and Debbie Siemieniew ki view less
An auto repair professional - or mechanic - is an expert at finding, evaluating and fixing a wide range of automobile problems. Mechanics are asked to quickly diagnose vehicle issues, ranging from the exterior look of a car, motorcycle, van or truck, all the way to interior problems with the engine, brakes, mufflers, gears, or anything else that may be in need of repair. Once he or she evaluates the situation, an auto repair professional will provide you with a quote, or the expected amount of money it will take to fix the problem, along with a timeframe of how long the process will take. Depending on the severity of the vehicle's issues, the time-frame of a mechanic's work can vary. Some repairs can be done instantaneously, while others involve ordering specific parts and materials, meaning they can take hours, days or even weeks before the car is completely fixed.
Auto repair professionals are typically educated through training programs and specialty schools, learning about the different ways vehicles are constructed, damaged and ultimately repaired. There are multiple subjects covered in these programs, including auto repair and maintenance, restoration of damaged parts, collision repair and electronics. Some mechanics have a wide base of knowledge for a great number of makes and models of vehicles. Others are specialized, with a concentration on just one type or brand of automobile.
Many mechanics work out of shops with other automotive experts called body shops or garages. These businesses vary in how they are owned and operated. Some are connected to auto dealerships or large auto parts stores. This type of garage is very popular, especially for vehicle owners who have a warranty on their automobile. Depending on the terms of the contract, you may be entitled to a discount through the dealer for repairs and checkups on the vehicle.
However, many auto repair businesses are operated independently of a car manufacturer or specific brand. From large chains to neighborhood-based garages, these locations are often certified by a manufacturer to perform work within a warranty or make repairs if a company recalls a product. An independent business can also earn certification through programs sponsored by a manufacturer, meaning it is licensed to sell products and make repairs on specific vehicles. Independent auto repair businesses have a reputation as being more focused on customer service than larger, dealer-backed garages.
For car owners who need a repair on their vehicle, determining the best auto repair professional to use can be an intimidating task. There are several concerns out there in terms of mechanics who overcharged unsuspecting customers or billed people for items that don't require fixing. Understanding how you can find a reliable mechanic, what issues require professional auto repair services and how you can fix some of your own car problems are all important parts of vehicle ownership.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.