He checked my TV and gave me an estimate with an explanation of the part needed. The price he quoted was higher than I was willing to pay since buying a new TV wouldn't be much more. Then I thought I'd look into fixing it myself. I paid thirty something for the estimate, purchased the part and replaced it myself. The only problem was that he hadn't replaced all the screws inside the TV, leaving them loose inside the set after I told him I didn't want to pay to get it fixed (he understandably figured I would just trash it). I was otherwise satisfied.