Dirty inside and out. Staff was oddly silent too each other and the customers waiting for take out. Awkward all around. Food was disgusting with the exception of their meatball sub. The steak salad's steak wasn't even real beef. It looked more like dog food cut into strips. I'm not a clean freak by any means and I wouldn't eat there. Filth in the corners, desperately needing a strip down cleaning and paint job. GROSS!
Well I just drove down there for the first time to find out your dining room didn't open til 3. It says you hours were from 11-9. Would of been nice to know since we drove a half hour to get there. Not cool to false advertise!!! Won't be back and I am a in the restaurant business.
Have been to their other location in Lockport many times where the food was excellent, the atmosphere nice, and the restaurant very clean. After seeing the ads on T.V. for their new, closer location, we decided to give it a try. The restaurant part of the new location was dirty, unsanitary, buggy, and 100 degrees! The manger, or whomever he was, was just as unclean as the restaurant. He told us that there is no waitress service and after we decide what we want to eat, we need to go to the take-out counter to place our order. When he started to walk away, we asked where the menus were, he looked at us and continued to walk away. Two of us went to the take-out counter where we were totally ignored by the 4 men and 1 girl behind the counter. The girl was socializing on the phone and the men just looked at us and continued what they were doing. We walked out and will never be back. It seems that this location was opened before it was completed as the AC wasn't working, the tables looked like they were just thrown in the room, hard working employees were not hired, and menus were not printed yet. They were suppose to have typical Italian food but this location was only handling pizza when we went.