Great Value, Friendly associates, professional staff. I had visited, and purchased from this S.O. Store, twice in the past 4 years. The staff is always professional, polite, and helpful. The Eye Dr. ("Dr. Ken") whom performed my eye exam, (for contacts) is a very knowledgeable professional, and very thorough, the price of which is reasonable (even with out health insurance coverage). The contacts I bought we a fair price and a good value. The staff was polite, greeted me upon arrival, made me feel welcomed and comfortable, and treated me with friendliness. (The eye doctor assistant, "Meghan", was not only very helpful before/during my exam, but also when my contacts arrived within in a very short period after ordering (less than 10 days), and when I picked them up. Meghan is a pretty valuable assistant/associate, and is one of the many reasons I will return to Staton Optical store at 5071 Monroe Street again, for my next optical needs in the future. Keep up the good work S.O! Thnx!
I have been a customer for near 20 years and have found the customer service to be exceptional. The staff is fun and friendly and they all have an artistic eye for what eyewear will complement a person's face. My face is petite and most adult frames do not fit. Vicky went out of her way to ask a sales rep to come in and show me an entire collection of very cute petite frames. My entire family shops here and everyone has been very pleased with the wonderful service.
I still get compliments almost everyday on my glasses. Strangers come up to me and tell me how much they love my glasses. I even have people approach me saying "You must have gotten those glasses from Mary at Optical Arts" That goes to show you how wonderful their frame selections is and how the staff will help guide you to find the frame that gives you the image you want. I love this place!!