I came in the other day because I fell down the stairs and hurt my ankle. I waited in the waiting room for 10 minutes then got to the exam room. The doctor took 15 minutes to come in not bad. But he only took 30 seconds to exam my swollen, bruised ankle. Then told me I'd have to wait 30 minutes to get an X-ray. Not until almost an hour later I got my X-rays. Everything was good. They diagnosed it as a severe sprain. Didn't give me an ace bandage for protection or anything. I could barely even put weight on my foot. Then told me to go to an ortho to make sure it was diagnosed correct. WHATEVER. I absolutely hate urgent cares especially if they don't even care.