After having a customer service NIGHTMARE with Wal-Mart I was recommended by a Wal-Mart (non-management) employee to go to Game Stop! I am so glad I did! I got the same game for less money than Wal-Mart with a one year Guarantee! If this used game gets scratched I can return it or get another game within one year with no corporate hassles! The employees at Game Stop on Glendale (conveniently located NEXT DOOR to Wal-Mart!) Brennan Johns and Kevin Clock provided the greatest customer service ever! They were very knowledgeable and recommended a special membership that paid for itself and got me a free game. They also suggested games that my son would enjoy that were age appropriate. You have a lifetime customer! It was a relief after dealing with the corporate garbage and red tape at Wal-Mart. I made one phone call to Game Stop and they not only had the game I was looking for but had it behind the counter with my name on it before I could even make the request! Brennan Johns and Kevin Clock know how to take care of customers and should be recognized for a job well done! Thanks again Brennan and Kevin!
Wow this place has it ALL! Talk about a modern day vintage store. I couldn't find any game store that sold all the older system games still, PS2, PS, Genesis, Gamecube, Gameboy, etc. Yet this place has everything! I love this place, because I get tired of games and stuff or I have an outdated system and I take it into Replay and they give me the best amount possible for my used stuff! I was going to trade in my old Xbox 360 at game stop and they offered me $30, then my buddy told me about replay and I took it there and got way more! They are honest, up front, and are willing to trade/buy just about any game stuff you have! They are amazing!
I stopped in for tech service and must admit I walked out very impressed with the patience and professional service of the store. I had questions and they were answered as well as the upgrading of my computer and Ipad. They were interested in assisting me with my problems and answering questions. I felt relaxed in the dialogue that I had with the store reps. and would definitely recommend the store to others. I want to sincerely thank them for their time and assistance.