I found you to be helpful, professional and overall excellent to work with. you kept me informed throughout the entire process. My refinance was especially difficult because my wife and I are 2400 miles apart. She is in Florida and I'm in California. Adding to the complexity of the refinancing was that we wanted the loan in both of our names. (We've always done that on everything we own.) This meant that you had to wait while I retrieved the necessary papers from my wife in Florida. You would think this would have prolonged the loan process, but thanks to you , it did not. You kept right on top of the paper flow and "nudged" me when I would let things slip some. I'm very busy in my job and had you not kept this moving forward, there is a good chance we'd still be at step one! You arranged the closing so that both my wife and I were able to handle the final signings at our convenience and worked everything around both of our busy schedules and jobs. (not to mention the three hour time difference) you pulled it off and made it look easy, but I know it wasn't. Thanks you for a great job!
3462 Sterns RdLambertville, MI 48144
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Greg, Steph and I feel that you and Foundation Financial Group delivered in two or three weeks what another lender fumbled for six months. No refinance or mortgage loan is without hiccups. Our issues were managed professionally and with quiet grace. Our chaotic lives didn't always mesh with the efficient machine Foundation has evolved to process and fund loan applications. Greg never stumbled and was always there for us, always available and polite and willing to guide us when we encountered bumps in the process. I feel so strongly about my experience with Foundation Financial that I've already recommended them to 2 of my friends. The 15 day average in processing loans and refinances is an astounding achievement. It has been a rare pleasure to be treated with such respect in a market that is at best perilous for borrowers. Thank you Greg and thanks to the rest of your team and good luck on all of your future projects.
I submitted an on-line inquiry for mortgage rates and soon after I received a call from her at Financial Foundation Group. She had a wonderful personality and was very helpful! then put me in touch . I am thankful for you always being available, even after hours to answer any questions and keep me informed. We have gone from a 30-year mortgage to a 15-year mortgage and lowered our monthly payment and interest rate! From our first conversation till we closed took only 12 days! You made our loan process fast and easy! Just as you promised! We are extremely satisfied with Financial Foundation Group! Thank you for helping us refinance our home! We will gladly tell our friends and family about your services.