Sadly this used to be a fabulous place. Great care of animals at reasonable prices. I am referring to the clinic portion, NOT the adoption side. Stray/dropped off cats find me so I started using the clinic services to have the cats evaluated and treated. I never had an issue with unnecessary blood work, testing, extra procedures here until recently. It seems there is a new medical director that came from private practice and needs to go back to private practice. I called to make an appt for the most recent arrival feeling like he might have a tooth/gum infection. He also needed to be neutered!!! The appt took almost 3 hours. The dr and tech were in and out of the room at 25 min intervals. Testing blood and working up a fee sheet. I didn't agree to more blood work on surgery day but at check out was charged for it. This is totally unnecessary. If you choose to use this clinic MAKE SURE YOU ARE NOT GETTING RAKED OVER THE COALS!!! This place is a disgrace to their mission statement.