Utopia Management is such a breath of fresh air!!! It's good know that I'm finally working with people who know what they are doing. They are very organized in how they run business and also very professional. They don't have just that one person doing 3 or 4 jobs. They have sufficiant amount of people in different deparments doing what they do. I was with another management company and I had left because I was tired of working with people that don't care about my rental home like Utopia does. Also the last place felt like I was working with commission based sales people who try and gimick you into signing a contract and Utopia isn't like that at all. It's very relaxed and they gave me all the information and the time to think my options through before signing anything. They even gave me a no-obligation consultation appointment and came out to my house to meet with me. For Free!!! I didn't feel like they were rushing me when I had questions or make me feel stupid for asking them. The other thing I like about them is that they are very honest with you and stright forward. I don't have any surprises with Utopia. The last company spent my money on only God knows what and they wouldn't give me anything on paper showing where the money went. Here, I get an itemized monthly statement and they even email it to me simply because I asked. The first girl, Diana, was friendly and knowledgable when I spoke with her on the phone and she really paid attentioned to details. I actually had forgotten to leave her my other phone number one time and she was able to called me back. I like that they are very organized. Lynn's the other lady and she was the one that came out to meet with me at my house. She was friendly and really told me how things were. She didn't try to lie to me to sign anything and she really helped me get my home ready to rent for the top dollar value. I had questions about everything and she had an answer. A good answer!!! They work really well as a team and I'm really looking forward to working with my property manager. I feel like I can really trust them with my house. With Utopia I really feel like they are working for me and not the other way around. It's such a good feeling to get the weight off of my shoulders and placing it in the hands of a professional like Utopia Management.
Bonded Carpet Cleaning, Sales and Service Inc. Has been doing business with Utopia Management for over 15 years! We consider Utopia to be one the leaders in the property management industry. Utopia seems to have the system down to a science, "they have been there & done it before"! We at Bonded Carpet like no surprises! From their on-site mangers to their service technicians, to their groundskeepers to the head office each facet seems to be well organized, trained & in sync with the next department. As a service company installing flooring as well as providing carpet steam cleaning, we see which company is watching their properties. We find Utopia has active hands on approach. In our opinion Utopia Management is on of the most reliable, honest and efficient companies in the San Diego county. Working with Utopia makes our job easier and it is a pleasure to work with such a professional company . I would recommend Utopia Management as one of the finest Property Management firms here in San Diego county. Mitch Adler, President Bonded Carpet; Cleaning, sales and services Inc.
My husband is in the military and when the orders came through for us to relocate to Japan, I was heart broken. Not only did I have to leave San Diego, but I had to leave behind the new home that we had put so much time, money, and effort in to. We didn't want to sell but we weren't too thrilled about the idea of renting it out to people (you just never know who you're going to get!), much less managing it all the way from Japan! In the end, we decided that we needed to keep the home and lease it out. We interviewed quite a few management companies and decided to go with Utopia. From the first visit with the Sales Rep all the way to the communication I have had with my property manager I have felt extremely comforting knowing that this staff is looking out for my best interest. Not only did they find me great tenants in such a short amount of time (less than 3 weeks!!), but they understood that I was completely new to this and were very patient in walking me through the entire process! Kudos, Utopia! Keep up the good work!