The owner efficiently and effectivly repaired the heels of my treasured suede boots in December. I was satisfied with the workmanship and the price. In response to the negative review of this shop on this post, I must say that yes prices of shoe repair have risen and yes Mr. Han has his own manner of doing business, one which I found very acceptable. In the Christmas spirit, Mr. Han gave me a lovely little gift in addition to repairing my shoes. I would recommend his work and him.