The Better Business Bureau’s rating is rating = AAA, as of 09/24/08. This is their exemplary rating. It means that nothing in their files causes any doubt about the company’s reliability. This company has been accredited since 07/16/1997 and the BBB is satisfied that it honors its commitment to act in accordance with ethical business practices and to respond to customer complaints.
These guys are fantastic. I came in without an appointment, and they took me in right away. I rented a car for the day, but before I left the rental agency, they had diagnosed my problem, and I only waited 90 minutes for the job to be complete!
Justin Level in the service department was a solid, helpful, and an overall honest and cool guy. I will be back to Kemp Ford's service dept.