Thousand Oaks Toyota
- iPlease Visit Our Web Site for More Information/iBRAND*Toyota*Scion
- Scion, Toyota, Toyota Scion
- Payment method:
- master card, visa
- Thousand Oaks
- Automobile Body Repairing & Painting, Used Car Dealers, New Car Dealers, Automobile Leasing, Auto Repair & Service, Automobile Parts & Supplies, Auto Oil & Lube, Wheels-Aligning & Balancing
- Other Information:
Price Range : Average
Not a personal review. I thought you should know that the Better Business Bureau has given this company an F rating. This is their absolute worst rating for any company. I am sure you know what an F means, but in case you want to know...
"We strongly question the company’s reliability for reasons such as that they have failed to respond to complaints, their advertising is grossly misleading, they are not in compliance with the law’s licensing or registration requirements, their complaints contain especially serious allegations, or the company’s industry is known for its fraudulent business practices."
We have bought three cars in a row from TO Toyota. I have always been highly skeptical of dealerships, especially when it comes to service, but these guys really take care of the details. They truly want everyone to be "Completely Satisfied" when their customer surveys come around, which is a frequent occurence. They have a convenient shuttle, weekend hours, and, more importantly develop a personal relationship with regular customers that makes you feel they really care about doing right by you. I have never before taken a car back to the dealer for service after the warrantee ran out, but I can't imagine taking my Toyotas anywhere else!