Write a Review

In mybook® Food Collection (edit)

Added to your food collection.
Removed from mybook!

We took this business out of your food collection.

Sponsored Links
Hours

Regular Hours

MonClosed

Payment method
amex, discover, master card, visa, all major credit cards
Price Range
$
Location
South Gate Shopping Ctr
AKA

Captain Tom's Seafood Restaurant

Captain Tom's Seafood & Oyster Bar

Categories
Seafood Restaurants, Take Out Restaurants, Fast Food Restaurants, Bars, Creole & Cajun Restaurants, Night Clubs, Family Style Restaurants, Restaurants
Other Information

Good For Groups: Yes

Good for Kids: Yes

Attire: Casual

Take Out: Yes

Cuisines: Southern, Family Style, Take Out, Fast Food, Seafood, Cajun & Creole

Alcohol: No

Wi-Fi: No

Bike Parking: No

Outdoor Seating: No

Price Range : Below Average

Coupons

No deals available. Claim this business to add deals.
Claim this business

Reviews (36)

Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
Share Review

Like this review? Share it on your social network to get the word out!

07/22/2016

Overall
Atmosphere
Food
Service

CAPTAIN Toms has always been my favorite place to eat I mobed away Bug I drove o e night 1 and1/2 hrs to eat there
I looked at the menu online and price for Captain Toms Thomasville location.I did my to go order by phone but when I got there is was A LOT more than the online prices.The 2 girls tried to tell me it wasn't their menu but KERNERSVILLE location,but it wasnt.it was still great food but I will think twice now bc of their dishonesty and they would not stand by it.

03/12/2016

Overall

At checkout, the cashier looked at my bill and said, "do you want to leave a tip" I had left cash on the table instead of including it on my bill.

Obviously she was told to do this by management to help pay the waitresses' wages. This question puts the customers on the spot; it irritated me and I am sure that it does other customers. A tip is a gratuity and it is added by the customer; I do not know of any requirement to leave one.

09/27/2013

Overall

I would never, ever recommend this place for as long as I live. The food was mediocre at best and the service was atrocious. We arrived at this place at 6:30pm we called ahead and they did not have a table ready. Luckily people know better than to eat there so they easily put some tables together for us. The waitress was sweet and took our order and that is where any semblance of "service" ended. Over an hour after we ordered we are told that it is just taking long because the kids ordered chicken. Then we are told that they accidentally marked our orders as done so they are just cooking it then but there is a rush. Twenty minutes later orders started coming out, things were still missing but eventually got sorted out. Needless to say my 3 year old got so tired and cranky from waiting that he didn't eat a bite. When our checks came they charged is for every penny. When we asked about it the manager had the audacity to tell us that we need to understand that they are not a chain and it wouldn't be fair to them if we didn't pay for things because they are struggling to keep doors open as it is. I was not surprised at all. Maybe if the management took some lessons from my 3 year old in manners, listening and observation she could figure out that maybe if people received decent service and offered resolutions when the establishment completely destroys a family's night out for a woman's 80th birthday they would have customers. I am beyond disgusted.

05/13/2013

Overall
Always Good Seafood For Us

I've lived in this area all my life. As with the barbecue in the Triad area, seafood has an appeal to different folks in different ways. Everybody has their favorites. I've never had a problem at Capt. Tom's. Their food has been good, the prices are reasonable and quantities are large. Likewise there are some other seafood places in the area that have good food and I've never had a problem with them, either. Other folks don't Seem to have had the same luck either here or at the others. I know how difficult it is to maintain Consistency when every piece of fish or meat comes from a different animal and they're not all going to taste identical to each other. If they do taste identical they've been altered some how and I would be skeptical of the overall quality.

01/18/2011

Provided by Citysearch - 
Overall
Horrible Service

Came here tonight and the service was just horrendous. We arrived around five thirty, and they were relatively slow, no reason for bad service at all. The waitress did fine at first, but then as soon as the food came out, completely ignored her tables. We had to get the host to get things we needed and to get our waitress to come out again. The food was mediocre, nothing special. The prices were good, but that was about it.

03/02/2010

Overall
LBL4351

Some of the dest seafood around, large portions,good service. I would highly recomend th is resturant. Prices are very

reasonable. The seafood resturants at the N.C. coast need to take some lessons from Captain Toms. I had the three item seniors plate 8-Osyters,2pc. of white fish, a bowl of cold boiled shrimp,fries,cole slaw,hush puppies and tea,could

not eat it all. WONDERFUL MEAL!!!!!!

Sponsored Links
We just redesigned yp.com! Do you like it?
× Not a Fan

× Thank You!

Feedback