Real Peoperty Management has managed my two Las Vegas properties for 3 years. I have been extremely pleased with the response to my requests and rapid corrections to issues. I am an absentee owner living out of the country .. I deal with the many great folks via email primarily and occasionaly can speak to them on the phone. They have marketed and rented my properties for me from afar. They take care of cleaning, repairing, bringing the properties back to marketable quickly and at a reasonable cost. Crediting rents to my accounts has worked perfectly along with an exceptional website with all the info I need. A very very specail shout out to Sendy and Jordan for coming through for me on many occasions. They are professional, extremely nice to deal with and always fix the issues rapidly. I also have had excellent interactions with Tod the owner. He is very hands on and takes care of business for me. Can't recommend this company highly enough. I have seen a few not stellar reviews on them and I just figure that the problems were with them not the company. I have had a great relationship with them and appreciate all they do.
I'm more than happy with New West. They are professional, courteous, and always willing to help. Not only were they willing to show me multiple houses to suit my very particular taste, they worked around my crazy schedule as I flew back and forth from my home town while looking for a new home in Vegas, even when that meant evening and weekend work for them. Now that I have been in the house for a few months, I have had to call on occasion to get a repair scheduled. I understand that is part of normal life, so I'm not annoyed by it, especially when the sweetest employee on the planet is there to arrange appointments with whatever repair company I need, follow-up to make sure I am happy, and keep following up until I am. Again - I couldn't be happier with a property management company. I will undoubtedly renew my lease with them as long as I stay in Vegas.
We rented a home that was managed by RPM - Las Vegas from Aug. 2013 to Oct. 2014. Getting into the property was a little stressful but they worked with us on the date we wanted to move in and gave us a break on the administrative fee. Jesse was great about checking on us every 3 months and changing our air filter. He was always on time and answered all of my questions. We only ever had one repair with the property, the garbage disposal began leaking, and they had a guy come out and fix it the same day, no questions asked. Upon moving out we had a discrepancy about our security deposit and Jordan worked with us and made sure we were happy with the outcome. Overall, I think this is a very well run management company that cares about its owners and tenants.