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Metro Flooring & Interior Design

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Business Details

3

years

in Business

Hours:

Regular Hours

Sat - SunClosed

General Info:
Come in and visit our brand new showroom!
Sponsored Links
Payment method:
check, discover, mastercard, all major credit cards, visa, amex
Neighborhood:
Camp Springs
AKA:

Metro Flooring & Interior Design LLC

Metro Floor and Interior Design

Metro Floor & Interior Design

Metro Floor And Interior Design

Categories:
Floor Materials, Flooring Contractors, Carpet & Rug Dealers, Hardwood Floors, Floor Materials-Wholesale & Manufacturers, Kitchen Cabinets & Equipment-Household, Counter Tops
Other Information:

Parking: Lot, Free

Wheelchair Accessible: Yes

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Reviews

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02/21/2014
Overall

Please spare yourself the headache and hassle of working with this company and either use a big box store or a firmly established designer or design company. While this company is a small, sole proprietor business that boasts of having extensive experience and 15 years of expertise, their business practices scream contradictions. The first hint should have been the absence of a written estimate. The second hint should have been the refusal (albeit very smooth and nicely) to present ...view morethe style options I specifically asked for over the choices of the lead designer/sole proprietor. By the time the third hint was presented, I had already made a substantial down payment and work on the floors began almost immediately. The absence of an authentic service contract was the third strong clue; the yellow work order sheets fail to lay out the duties and expectations of the customer and the design company. Yet, the quality of the floors was encouraging and I thought certainly all would be more than fine with the rest of my project. Unfortunately, this was not so. The project was delivered 2 months late despite the property being unoccupied for eight weeks. Once the kitchen project began, the designer cut every possible corner, made decisions without consultation and pushed the costs to me. The project was not properly measured and plotted (provision of a floor plan with accurate measurements) or scheduled, so multiple sub-contractors arrived on the site unable to complete their task, but charging for their time. Some never came at all or were asked to come in the wrong order— why install a floor or paint a wall before demolition? Wrong items were ordered, requested items were not ordered, there is insufficient clearance for opening doors and protruding door knobs. The provided J&K cabinets are of extremely poor quality. I have had a number of cabinets split open, just like the shell of a cracked egg. On the cabinets where the wood face has not yet spilt wide open, the manufactured seam in the corner of the cabinet is separating. I have had to spend additional funds to fix the horrible mistakes executed by this company and still to date, my kitchen is incomplete. Consider yourself warned.view less

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Metro Flooring & Interior Design

5820 Allentown WayTemple HillsMD 20748

(202) 439-2950

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Metro Flooring & Interior Design

5820 Allentown WayTemple HillsMD 20748

(202) 439-2950

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