I called to schedule the $78.00 diagnostic that they offer and as we scheduled the service. Randy told me that there could be multiple diagnostic fees, one for each problem diagnosed. I asked about it and he said you are not the type of customer we want (what one that is informed and asks questions in advance to better understand?) I explained that we have been a customer for years with no problems. He shared that I would have to speak with Dave the owner and he would have him ca...view morell me. Dave left a message and I returned his call each of three days as he never returned my call. I explained that I did not understand why I was talking with him. He just stated that they can choose their clients and I am not one of them. REALLY? Sounded like they have things to hide from informed customers.....that is pretty much what I am finding in the reviews online. READ them before you deal with them....at least I was spared the bad customer service and poor service.view lessShare Review
Tri-City TransmissionAdd to mybook
Where friends refer their friends.
- General Info:
Established in 1972, Tri-City Transmissions Service Inc. offers a full range of auto transmission services. Based in Tempe, Ariz., it provides a range of automobile repairing services, including general transmission repairs and service, transmission leaks/fluids, clutch repair, clutch replacement, differential/axle repair, drive shafts and axle shaft repair and more. Its traditional transmission services includes, initial road test, transmission scan where required, transmission filter and pan gasket replacement, torque converter drain and final test drive, among others. Tri-City Transmissions Service Inc. is a member of the following organizations, including Better Business Bureau (BBB), Automotive Service Association (ASA) as well as Automatic Transmission Rebuild Association (ATRA).
- Payment method:
- mastercard, visa, discover, amex
Transmission repair shop serving Phoenix, Scottsdale, Tempe, Chandler, Gilbert, Mesa, Ahwatukee, Glendale, Arizona, AZ
- Auto Transmission, Clutches, Transmissions-Other
- Other Information:
My 2003 Toyota Highlander with only 88,000 miles started to have issues with the transmission. Tri-City Transmission could not determine the cause with the free diagnostic so we opted to spend the $100 to $300 for a more in-depth diagnosis. A new transmission was installed, then a new computer, a Toyota dealer was called to help, and then the Toyota engineers were called. A new plan of attack was chosen, and in the end I have my Highlander back running perfectly. The problem was a lo...view moreose ground wire from the computer. Why am I so satisfied? Because I paid only for what fixed my car. Dave reinstalled my old transmission and computer at no cost to me. I paid only the original diagnosis fee, transmission service, and the reprogramming of my computer; a far cry from the thousands originally expected. Daveview lessProvided by Citysearch
Tri-city Transmission is amazing! I brought my car in because it was acting up, and the Tri-city mechanics diagnosed the problem and got the repair covered 100% by warranty. They communicated with me every step of the way, and they were friendly and genuinely concerned about getting me the service I needed, no more and no less. Thank you, Bill, Wes, and Dean! I would not hesitate to bring my car back to Tri-city if it ever needs transmission service in the future, and I highly reco...view moremmend them to anyone.view lessProvided by Citysearch
There are not enough good things to say about this transmission shop. They are honest, reputable, provide outstanding customer service and most importantly, are absolute experts at transmission repair.\r
I am a former mechanic (30 years ago) and know enough to understand how transmissions work, but not enough to fix them myself. Knowing what I know, I can assure everyone that this shop gives only factual advice and has absoultely no interest in selling you something that you don...view more't need.\r
The customer service is econd to none. Communication is awesome and they delivered absolutely on time. There is a great deal of confidence when dealing with people of honor, integrity and professionalism. Tri City is a master at all of those. Thanks guys!view less
I TOOK MY CAR TO AAMCO FOR TRANSMISSION PROABLEMS AND OFCOURSE THEY SAID I NEEDED A NEW TRANSMISSION AT $4,000, I TOOK MY CAR IN TO TRI-CITY FOR A SECOND OPPINION AND AFTER A FREE DIAGNOSIS AND LEAVING MY CAR THERE FOR THE AFTERNOON THEY SAID WHAT I NEEDED WAS A SOLINOID PACK AT ABOUT $500.00. WELL THEY FIXED IT AND IT HAS BEEN GREAT FOR THE PAST 6 MONTHS. THANKS GUYS PIZZA ON MEProvided by Citysearch
This place is unbelievable. After getting a quote from another shop, I decided to get a second one at Tri-City Transmissions. They figured out it was really only a small problem and fixed it for thousands less than I was quoted from the other shop. They could have taken me to the cleaners and I wouldn't have known the difference. If you want an honest transmission shop, take your car here!Provided by Citysearch
I took my 2001 Chevrolet Tahoe to Aamco Transmission with a shifting problem. Aamco said they would need to teardown my transmission to find the problem at a cost of $1200.00 plus add'l repair costs to repair the transmission.
I'm so glad i decided to make the call to Tri-City Transmission. Dave told me that the problem could be diagnosed without costly teardown of my transmission. I took my Tahoe to Tri-City Transmission and within the same day Dave called me back with a price o...view moref $942.00 to repair my problem with a Guarantee.
That was a year and 5 months ago and i am driving problem free.
Thanks to all the guys at Tri City Transmission, your the BEST!!
Mesa AZview less