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Email
BBB Rating
A+
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Extra Phones

Phone: (623) 244-0122

Phone: (480) 200-3409

Phone: (480) 968-2295

Fax: (480) 200-3409

Brands
AC Delco
Payment method
amex, master card, visa, all major credit cards, discover
Other Email

Categories
Other Information

Parking: Lot

Reviews

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scotth602

09/16/2007

Overall
Rip off!!!!!

1- I bought a battery from them. It didn't last a year, so I returned it. The mechanic, without testing it first, didn't believe that the battery was bad. I told him that I got it tested at Checker. He wanted to charge me $15 to test it. I told him that it was tested at Checker. He told me that he doesn't trust the people who work for Checker and made derogatory remarks about them. I refused to $15 for them to hook it up to a machine (the same machine that Checker uses).



After he got finished talking down to me, about how I and Checker employees didn't know anything about cars, he ended up testing the battery for free, and low and behold, it was bad. I got a new battery at a pro-rated rate of $44.



Let's see: $44 + $15 = $59!



If I would have paid the $15, then it would have been close to the same price as the battery.



2- During that ordeal, another mechanic told me that two belts were bad and recommended that I replace them. I just got them replaced at another shop. Thinking the other shop didn't replace them, I went back to them in which he assured me that they were replaced. I also got another shops option to confirm.



Bottom line: Do take your car here.

claimed iconBusiness Response10/02/2008

I am the new owner of The Car Shop as of May 2008. Sorry to hear that you had such a bad experience. As a new owner I have changed a lot of the procedures and policies. I understand the importance of handling problems correctly. I feel the time to shine is when there are problems. I would of without question tested your battery and changed it out at no charge if was bad. Please feel free to call and ask any questions. thank you

This listing has been claimed by a business representative.

Details

Phone: (480) 968-6740

Address: 821 W Broadway Rd, Tempe, AZ 85282

Website: https://www.thecarshopaz.com

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