Service at this Nissan Dealership for maintenance is the absolute best. Okay true story! I got rear ended at stop sign. I called Sammy Nuno who is my Service adviser at Temecula Nissan. Sammy had made the calls to a Nissan Body shop and the shop was ready for me. Sammy was there to talk to my insurance adjuster and kept me informed the whole time. Sammy, who has always been this amazing person, also helped me with the most trying of times, my first accident. I am a 60 year old woman with tight expectations as to what customer service means and today, most places do not have that customer service and expect customers to keep coming back. Well, here is one place that has the same expectations that I have in how customers are to be treated. It is truly Temecula Nissan. This place is Great. I have a Mechanic that is available for any questions I have and takes the time to know my 2013 Sentra, named baby. I am into safety on the road and thanks to Sammy Nuno and Mr. J. Goodman(18 yrs exp.) I know that I am safe on the road. I drive about 35,000 a year. At Temecula Nissan, when servicing your car, you are more than a customer, you are part of a old fashioned business model, you are family and appreciated. Which is so rare in business today. I make the 45 minute drive due to trust I have in my team at Temecula Nissan. Oh, I almost forgot!! It was so very nice to have all my maintenance reports sent to me by E-mail for the insurance adjusters ready!! Thank you Temecula Nissan!!!! oh yeah!!!! Everything was update and easily transmitted to the insurance company. So, I am never, ever, ever going anywhere else. Thank you Sammy and Mr. Goodman for always being on my car care team. May God Bless you for all you do and have done. Their body shop was also excellent.
From the moment I walked on the lot to the moment I drove off the experience was top notch. Tyler, our sales associate was no pressure and all accommodating. He showed me all my options without the typical dealer hustle. He was down to earth and let ME decide what was best for me. Jason in finance was a hoot and even texted me back from his vacation spot in Florida to let me know everything was taken care of and in the hands of Brian who was awesome and on point. My last three vehicles were Chevy's but my experience at Temecula Hyundai truly was a transformational experience and I look forward to my next vehicle purchase with Temecula Hyundai.
My husband and I went to the Temecula Nissan dealership to see a 2013 Ford Edge that was advertised on their website. We made an appointment with Jeff Barr and had a great experience from beginning to end. We ended up leasing a 2015 Nissan Murano one week later all because of Jeff's professionalism, non-sales approach, flexibility and because he was very conscious of our time. My husband and I have been married 20 years and in that time have never bought a new car, we have always bought a used car outright. I am really enjoying my new car and would go back to Jeff when my kids our in the market for a car.