After boarding my dog here for 10 days, she refused to eat the next 4 days and was generally lethargic. After the 1st day of not eating, I took here into our family vet, where a series treatments of throughout the next 4 days did not reveal any issues (blood work, Upper GI, X-Rays, IV, antibiotics...a nice ~$1000 worth of bills). Luckily she started eating on the 5th day and has since been fine. My main issue was I called Rossoni's to let them know what was going on and find out if anything had happened during her stay. They seemed real defensive and would not stop focusing on the 3 hours after we picked up the dog and not the 10 days they had the dog. After it was all said and done, Rossoni did not call or follow up on to see how she was doing, leading to believe they just didn't care, we picked up the dog and now she was our problem not theirs. We did not find the root of the problem, so I do not blame Rossoni for any mistreatment, just would not take my dog back because of their indifference towards the continued health of the animal they boarded.