They picked me up within 10mins. like they said they would. Brought back home after rental was returned as well. All employees were very cordial and were very helpful and knowledgeable. Steve was kind and curtious. Also had a problem with locked egnition and Nick? at the service/problem center was great and after jiggling steering wheel was on my way again. NOTE: I became paniced when all phone numbers menu options said noone was available to help because it was Sunday after hrs. Had to play and confuse menu to get to Nick hit 00# a few times.!! Enterprise SHOULD have a menu option to reach the service/problem center AFTER HOURS!!!!!!!! I was stuck at gas pump in a strange area and was very tired and just wanted to get home! P.S. For the record, I always use Enterprise I have for 20yrs. Loyal4ever D.H 11/07/15
I was referred to this location because some work needed to be done on my vehicle. All the workers were professional and friendly. They each spoke to me when they entered the office. The person helping me asked all the right questions to get me the vehicle I needed. I have 4 kids and needed something bigger than a sedan. The agent searched all enterprise databases. She found a good match for me (suburban). They drove me to the location to pick up the vehicle. I appreciate the personalized service and handling all of my needed. I'll remember them next time I need o rent a vehicle for personal use.