We are very pleased with the care our kitties get at North Bay Animal and Bird Hospital! We have been coming here for the past years. Both of our cats have had health concerns over the years, some requiring extensive diagnostic test. I feel that the cost is always fair for the services that are provided. The main reason we will always be clients here is the genuine care and attention the girls get every time we are in. I can tell by speaking with a variety of staff members that they know our cats and care for them in the way we do at home. I would recommend them to anyone looking for a vet!
Dr. Helmer is the epitome of a veterinarian and humanitarian. He always takes time to explain the science (no matter how rudimentary) to us, to enable us to be better educated pet caregivers. No question is stupid; we are always treated with respect. We always leave the clinic with new and useful information. Whenever I am frustrated at the 45- 60 min drive from Gulfport to North Bay, I think of Dr. Helmer's vast store of knowledge and dedication, and I am happy to have access to such a talented and caring individual. Thank you so much.
Everyone was friendly and patient. We would have liked to discuss more at home options and not be made to feel that leaving her overnight was the ONLY option. As a (human) healthcare provider I understand that all information- even worst case- must be presented, however I almost felt uncomfortable and judged when I stated my husband and I decided to watch our dog at home instead of admitting her. I understand we are new to this office, but I have been dealing with her health issues for years and feel comfortable monitoring her at home.