The service is awful. I have had a subscription for 2 Sunday papers for 2 weeks. First week I got only 1 paper. Second week I got no papers. I am a couponer so I depend on the delivery. I also have 2 Sundays coming from the Tampa Bay Times (formerly the St. Pete Times,) I have had them for over I year. The price is far more reasonable that the Tribune and I have only had 1 delivery problem with them. I am even more aggravated that I can't seem to locate a representative to even ask for a Monday delivery of the Sundays they never delivered. All I get is a recording saying they will credit my account. Don't want the credit, want the dang papers!