Be prepared to hear management yelling at the employees!
I used to love Publix. When I lived in Tampa before, I shopped at this very store for YEARS. Clean, well lit, smiling faces, fresh food and the publix promise made sure that I would be satisfied no matter what.
Well, after living out of state for 2 years I just moved back 2 weeks ago. As I was shopping to re-stock my kitchen in the store, a manager was yelling at a young man (employee) in the middle of the store. I couldn't believe it! I felt like I was violating this young man's privacy by being an aisle away and hearing the horrible words that this man was saying out in the open (in my opinion he had no business talking to him that way ANYWHERE). As I rounded the corner I made sure to catch the name on his badge: James. As I left (and my cart stayed behind) I took note that he was the assistant store manager! I overheard another patron speaking with another manager about the behavior so I decided to just leave without giving my $.02, but I regret not saying something.
So, today I try again. While they didn't get the $275 I shelled out to the Sweetbay across the street last week, I thought I'd give it another try since we ALL have off days. Sure enough, the same man was in the store as I walked in. I went about my business and as I stood in line I see this young woman leaving the office using a mobility aide, crying. I thought she had been hurt, but then right behind her was the man: James. Apparently he spent his day today attacking this poor woman who is obviously physically disabled! While I noticed a few caring souls going to console her I watched and this man was shooting a look that could kill...directed towards her! I left my cart in line and went to her to ask if she was okay and the poor thing just smiled through her tears and said she was okay and asked me if I needed anything! I wanted to hug her and find her another job. What has happened to this store? I have asked a few of my new neighbors and none of them shop at Publix anymore.