08/20/2011Provided by Citysearch -
Used to spend a lot of money in there buying gear and several digital cameras, speed lights, etc. Wife went in on a rare occasion to purchase me a very expensive camera bag. After giving me the bag she relayed her impression of the store: one of the most unfriendliest places she's ever shopped. ""How can you stand to go in there?"" she asked. I'm very tolerant, but after going in a few more time I decided I didn't need to take their arrogance and started buying gear online at a much cheaper price. After several years of not shopping there I decided to give them another try the other day. Saw a few new faces but got the same smug, arrogant, unfriendly attitude. You would think that with a bad economy and internet competition they would have better customer service.