I have used Enterprise before where I live, but this was my first time out of town. I had selected another rental service, but changed due to the high security deposit they asked for, the night before my trip. Enterprise set up my rental with no problems, and only charged a small percentage extra for security, since I don't have a major credit card. The person on the phone was very polite, the clerk at the desk, was extremely nice, and the young lady who walked me through the check out/in process was very nice as well. I recommend this agency to anyone looking for affordable, reliable transportation, with or without a major credit card, which is extremely hard to find these days. Thank you Enterprise for being there for me and my family when we needed!