05/23/2012Provided by Citysearch -
Bay Breeze Car Wash & Lube in New Tampa is the worst car wash in Tampa Bay due to their deceptive way of doing business.
I went to get a wash like I do once a week. I asked for a number 4 which includes wash, vac, windows and tire shine, but apparently did not include cleaning the bumper to remove the love bugs. The guy asked if I would like to have the love bugs removed for only $3.00 more and I said yes. He then proceeds to explain to me that someone will hand-buff the bumper to get bugs out.
When they were done with the wash, the bugs were still there. The representative I spoke with said the bugs will not come off the paint, and that I should asked for my money back because he does understand why they keep charging customers when they know the bugs won?t come off. So I asked for the $3.00 back since they did not deliver the service as promised. Long story short, the general manager who is introduced himself as one of the owners refused to give me the $3.00. When I said to him I would write a review about his deceptive way of doing business, he said he did not care.