Be weary of this business. I rented a car here and was charged twice. I paid for rental on orbitz then they charged me again. I got no upgrade, was not explained correctly, although I asked many questions. Company trains employees to lie and cheat the customers taking advantage of the fact that no one reads the rental agreement in full. Especially in cases when the rental was previously paid for, because when I called the "customer service rep" said the same thing. DO NOT RENT A CAR HERE EVER!!!