They delivered my new washer,rudeness to answer any questions I had. Refused to hook up my new dryer,refused to leave my new dryer.Said it would be rescheduled with no extra charges.When I told them I only wash with cold water and why was this machine turned to cold now pouring out hot water? He replied this is florida cold water is hot in the pipes. It will change.Then he said something in another language, the 2 men walked off laughing got in their truck and left. One kept looking at me and would say things in another language. The 2 men would then laugh as if there was something funny about me. As a woman being alone in the house at that time these 2 men made me extremely nervous. After I gave a bad report on a phone survey. The Ralph's Co. called wanting me to change my report. That's when I found out the 2 delivery men lied to me about no future charges,rescheduling and they should have left my new dryer!So I guess the joke was on me after all! Now where's my dryer? Bonnie.
I had my washer, dryer, and pedestals delivered today and the service was great. They arrived within the 30 minutes I received my call that they were coming and the two men who delivered my items were great. Very nice, friendly and professional. Answered all my questions I had. Thank you so much
On time very polite and got straight to it didnt take the 30 min and then they came at 11:00 pm at night